Privacy Policy

PRIVACY POLICY

1.1 We understand that the privacy of your personal details, and the security of your transactions with us, is of paramount importance to you. GET ME TRAFFIC’s Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. This policy is consistent with the Australian Privacy Principals of the Privacy Act 1988.

1.2 We may make alterations or additions to this policy from time to time. Should we do so, we will update the Privacy policy on our website. We require that all our customers agree to abide by our Privacy policy as part of our terms of trade. This policy also applies to users of our web site who are not customers of GET ME TRAFFIC.

1.3 Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our site, or for our customers’ level of compliance with our code.

GET ME TRAFFIC collects different information about you at different times. These are the broad categories of information that we collect from you:

2.1 Information we require to provide our services.

  • When you first sign up or contact GET ME TRAFFIC for our services, or when you make an inquiry about our services, we collect information such as your name, address, telephone number, domain name, email address of your primary and secondary contacts, credit card details (if you are paying online). We may also collect other identifying details such as your age and gender. In order to verify your identity, we will ask you to provide questions and answers to security questions.

 

2.2 Non-personally identifying information

  • GET ME TRAFFIC operates statistically gathering software on its website to collect information about the number of visitors coming to the site. No identifying information is collected by this software, which records the IP address of the visitor only. We use this information to improve our own technical structure and performance and to determine which areas of our website are most popular.
  • This may include the server address, top level domain name (.com, .gov etc), date and time of visit, pages accessed, documents downloaded, referring site, and the type of browser.
  • We will not record any identifying details (such as name and IP) of the individual user, or their other browsing activities. The only exception to this rule is if we are directed to do so under a law enforcement agency, which allows them to inspect our web server’s logs.

 

2.3 Other demographic information

  • We may use your information to measure your experiences of our products/services/website, improve or develop our products/services/website, and perform research/analysis. Also, if you respond voluntarily to any of our surveys or other interactive communications, we will collect those responses and use the information to improve the quality and range of GET ME TRAFFIC’s products and services.

 

3.1 We collect and use your personal information to best operate and improve the delivery of our services to you. We will use your personal information to provide you with: sales and technical support, billing and credit control, product upgrades and information, renewal notices, maintenance notices, system changes and other functions relevant to your services with us.

3.2 When you contract with GET ME TRAFFIC for our services or make enquires of our services, you will be requested to provide your consent to us to send promotional material to you. You may stop the delivery or “opt-out” of future promotional email from GET ME TRAFFIC by following the specific instructions in the email you receive. These instructions will tell you how to remove your name from our promotional email list.

3.3 We may use your personal information to:

  • contact you in relation to upgrading your use of our services, special offers (from us, or on behalf of third parties), with newsletters, surveys, and individual service audits, or in response to any expression of interest we may receive from you in relation to our products and services;
  • identify the source of new customers to GET ME TRAFFIC;
  • monitor and address complaints, other feedback, and to resolve disputes;
  • in the case of credit cards, to bill you for services;
  • in the case of ABNs, to verify your identity;
  • maintain a technical and account history of your dealings with us, and to re-establish your account with us where you re-join as a customer within a reasonable time after having terminated your account;

 

3.4 We will treat all information we collect from you as strictly confidential. GET ME TRAFFIC does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to GET ME TRAFFIC including of spam filter operators) any personal information that you may have provided to us unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.

3.5 We will disclose your personal information, without notice or your consent, only:

  • if we are required to do so by law or in the good faith belief that such action is necessary to conform with the laws, applicable code of conduct or legal process served on us in relation to our business;
  • to protect and defend the rights or property of GET ME TRAFFIC;
  • if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you;
  • to contractors providing licensed collections services, credit card payment processing and CRM services, who comply with our privacy and security policies;
  • if we sell our business or part of it; and
  • in extreme circumstances, to protect the personal safety of users of GET ME TRAFFIC’s services, its web site, our staff or the public.

 

4.1 Any information which you supply to GET ME TRAFFIC will be shared within the internal company group to facilitate our provision of products and services to you. Each member of the group of companies is committed to protecting your personal information.

4.2 We may supply your personal information to third parties to perform services on our behalf such as:

  • market research and the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us);
  • assisting us with the purposes for which we have collected and use your personal information;
  • the supply of Website design, SEO, Pay Per Click and other services (providers in Australia, and The Philippines);
  • call centre and support services (provider in The Philippines).

 

4.3 Our relationships with such third-party service providers are governed by our contracts with them. In some cases, these third-party service providers who we disclose your personal information to may reside outside of Australia. Those service contracts contain privacy and confidentiality provisions which are consistent with the Australian Privacy Law obligations.

5.1 GET ME TRAFFIC has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secure environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.

5.2 In order to protect the security of personal information transmitted to GET ME TRAFFIC online, our web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.

6.1 You might provide personal information through your participation in chat sessions, email exchanges or newsgroups accessed via our websites or another service provided by us. This information is public and immediately available to anyone who has access to such a site; it is not private. We urge you to enter only information that you are comfortable to share with the public at large in this public domain.

6.2 You should never reveal your password to third parties. If you lose control of your password, you may lose control over your personal information and may be liable for actions taken on your behalf by third parties using your password and/or personal information. Therefore, if your password has been compromised for any reason, you should immediately change it.

6.3 If you collect personal information which you keep on services provided by GET ME TRAFFIC, you alone are responsible for compliance with the Privacy Act 1988 (Cth) in respect of that information. We take no responsibility for your dealings with personal information you collect.

7.1 From time to time you may need to update your personal information. We keep this information in a secure environment which you can access through your customer interface. In order to amend any of your personal information, you will be required to give your username and password.

7.2 If you contact us via telephone, you will need to answer a few security questions before any personal information is revealed or amended.

8.1 GET ME TRAFFIC does not knowingly collect, use or market any information to children without seeking parental or a guardian’s consent. We also urge you to familiarise yourself with your legal responsibilities with regard to children and the Internet.

 

9.1 If you have a complaint about any aspect of our Privacy procedures, please contact our Privacy Officer on infoe@getmetraffic.com.au. We will deal promptly with your complaint. If we cannot resolve the complaint to your satisfaction within a reasonable time, you or we may refer the complaint to the Privacy Commissioner.

WEBSITE TERMS

By using this website you agree to be bound by the terms and conditions set out on this webpage. If you do not accept these terms and conditions, you must refrain from using this website.

This website is owned and operated by Get Me Traffic Pty Ltd ABN 43 609 771 226.(referred to in these terms and conditions as ‘Glamorise’, ‘we’, ‘us’, or ‘our’).

INTELLECTUAL PROPERTY

Unless otherwise indicated, all materials used on this website (including text, graphics, logos, icons, sound recordings and software) are subject to copyright, trademark or other intellectual property rights that are owned or licensed by us. You may only access and use these materials for non-commercial or personal use, except to the extent permitted by law or where you have received prior written approval from us.

LIABILITY

We make no warranties or representations about this website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our website and/or the information or materials contained on it. You agree to indemnify us for any loss or liability arising out of your use of this site.

EXTERNAL LINKS

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

UPDATES

We may change these terms and conditions at any time by updating this webpage and your continued use of the website following such update will represent an agreement by you to be bound by the terms and conditions as amended. 

JURISDICTION

Your use of the website and these terms and conditions are governed by the laws of New South Wales.